I need my crystal yesterday. Can you deliver it A.S.A.P. ?
This is the single most frequently asked question we receive. YES, we are more than happy to help out, whatever your predicament is, beit synchrotron beamtime or other deadlines. There is just one simple boundary condition within which we handle expedited orders, and that is that we will need to receive a formal purchase order in writing (send it by email or fax) before we start cutting into a crystal rod. Since we live in a bureaucratic world where purchasing departments can take weeks, or in the occasional case even months, to process an order, you will have to fast-track the PO for your expedited order through your own procurement process before we can start producing.